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Human-Computer Interaction Glossary

25 essential terms — because precise language is the foundation of clear thinking in Human-Computer Interaction.

Showing 25 of 25 terms

A controlled experiment comparing two design variants to determine which performs better on defined metrics.

Related:Usability TestingQuantitative ResearchMetrics

The design of products and environments so they are usable by people with a wide range of abilities and disabilities.

Related:WCAGUniversal DesignAssistive Technology

A quality of an object or interface that suggests how it should be used or interacted with.

Related:SignifierMental ModelDon Norman

A user research method where participants organize topics into categories to inform information architecture.

Related:Information ArchitectureMental ModelNavigation

The amount of mental effort required to process information and interact with a system.

Related:Working MemoryHick's LawInformation Architecture

A usability inspection method that evaluates an interface by simulating a user's problem-solving process at each step.

Related:Heuristic EvaluationTask AnalysisUsability Inspection

A human-centered problem-solving approach involving empathy, ideation, prototyping, and testing.

Related:User-Centered DesignIterative DesignEmpathy

A research technique that measures where and how long a user looks at different areas of an interface.

Related:Usability TestingHeat MapVisual Attention

A predictive model stating that movement time to a target depends on the distance to and size of the target.

Related:PointingMotor PerformanceTarget Acquisition

Goals, Operators, Methods, and Selection rules — a model for analyzing and predicting user task performance.

Related:Task AnalysisKeystroke-Level ModelCognitive Modeling

The gap between the system's state and the user's ability to perceive and understand that state.

Related:Gulf of ExecutionFeedbackSystem Status

The gap between a user's goal and the actions available in an interface to accomplish it.

Related:Gulf of EvaluationDon NormanInteraction Design

An expert-based usability inspection method judging an interface against established usability principles.

Related:Nielsen's HeuristicsUsability InspectionExpert Review

The time to make a decision increases logarithmically with the number of available choices.

Related:Cognitive LoadDecision MakingMenu Design

The structural design of shared information environments, organizing and labeling content for findability and usability.

Related:Card SortingNavigationTaxonomy

The design of interactive products focusing on how users interact with them over time.

Related:User ExperienceAffordanceFeedback

A user's internal representation of how a system works, shaped by prior experience and expectations.

Related:Conceptual ModelAffordanceLearnability

A fictional, research-based archetype representing a segment of users, used to guide design decisions.

Related:User ResearchScenarioUser-Centered Design

An early working model of a design used to explore, test, and refine ideas before full development.

Related:WireframeMockupIterative Design

A perceivable cue that communicates where and how to interact with an element, distinct from the affordance itself.

Related:AffordanceDon NormanVisual Design

A usability method where users verbalize their thoughts during task performance to reveal reasoning and confusion.

Related:Usability TestingQualitative ResearchCognitive Walkthrough

The degree to which a system is effective, efficient, and satisfying for specified users in a given context.

Related:User ExperienceHeuristic EvaluationISO 9241

A method of evaluating a product by testing it with representative users performing realistic tasks.

Related:Think-Aloud ProtocolTask AnalysisUser Research

An iterative design approach that grounds each phase in the needs and limitations of the end users.

Related:Design ThinkingPersonaIterative Design

Web Content Accessibility Guidelines — W3C standards providing criteria (A, AA, AAA) for accessible web content.

Related:AccessibilityW3CScreen Reader
Human-Computer Interaction Glossary - Key Terms & Definitions | PiqCue